Shipping
HOOBEID.COM will ship all in-stock items via United Parcel Service (UPS). Shipping rates for your order are automatically added during the checkout process (once your shipping address has been determined). Rates are based on package weight and actual UPS shipping charges.
If the product ordered is in-stock, we make every attempt to ship your package within 24 hours of receiving your order. However, even though our online store remains open, we may not be open for business in our physical offices. We do not ship on Saturdays, Sundays or holidays. Should your order be placed at one of these times, it will be shipped immediately upon our return.
Expedited Shipping Notice
Upgrading to Next Day Air does not mean you will get your order the next day. Once shipped, depending on availability, Next Day Air packages are guaranteed to arrive at the end of the next business day. Please note, however, that upgrading method of shipment to Next Day or 2nd Day Air does not change how long it takes us to assemble and ship your order, it only reduces the travel time after your order leaves our warehouse.
If you have any questions, click here to contact us or call, Monday – Friday 8:30am – 5:00pm PST at 1-800-440-0207.
Backordered Items
Occasionally, an item we sell is out-of-stock and we need to re-order the item. These circumstances may delay the processing and shipping of your order. If we find an item on your order that is unavailable for shipment, we will contact you via email to inform you that the item is out-of-stock. We apologize for such inconveniences and try diligently to prevent them from occurring.
If you need more information about backordered items, please click here to contact us or call, Monday – Friday 8:30am – 5:00pm PST at 1-800-440-0207.
